Last updated: 6 May 2026 · Effective: 6 May 2026
These Terms govern your use of the Caply iOS application ("Caply", "the app"). By installing or using Caply you agree to be bound by these Terms.
Caply is operated by:
Panda Unit sp. z o.o.
ul. Złota 75A lok. 7
00-819 Warszawa, Poland
NIP: 5272950764
KRS: 0000885005
Email: caply@pandaunit.com
Caply grants you a personal, non-exclusive, non-transferable, revocable licence to use the app on Apple devices you own or control, in accordance with the Apple Media Services Terms and these Terms. You may not modify, reverse-engineer, redistribute, or sublicense the app.
Caply offers an optional Pro upgrade via Apple's In-App Purchase system. Pro is available as:
Auto-renewal. Subscriptions automatically renew at the end of each billing period at the then-current price for the selected plan, unless cancelled at least 24 hours before the end of the current period. Renewal is charged to your Apple ID.
Cancellation. You can cancel any time from Settings → [your name] → Subscriptions on your Apple device. Cancellation takes effect at the end of the current billing period.
Refunds. Apple acts as the merchant of record for App Store purchases. Refund requests must therefore be made through Apple at reportaproblem.apple.com, in accordance with Apple's refund policy.
Free trial. If you cancel during the 7-day free trial, you will not be charged. If you do not cancel, the subscription begins automatically when the trial ends.
If you are a consumer resident in the European Union or European Economic Area, you generally have the right under Directive 2011/83/EU to withdraw from a distance contract for digital content within 14 days of purchase, without giving any reason.
Because Caply provides digital content (transcription) that is delivered immediately and on demand, by purchasing or activating a subscription you expressly consent to immediate performance of the service and acknowledge that — once the service has been fully performed — you lose your right of withdrawal under Article 16(m) of the Directive (as transposed into Polish law in Art. 38 pkt 13 of the Polish Consumer Rights Act).
Where the right of withdrawal still applies, you may exercise it by writing to caply@pandaunit.com. Note that App Store purchases are processed by Apple as merchant of record, so refund-equivalent remedies for completed App Store transactions are administered through Apple's process described in Section 3.
Videos you import and caption with Caply remain yours. We make no claim of ownership over your content. You are responsible for ensuring you have the right to use any video you import (for example, that you own it or have permission from rights holders).
You agree not to use Caply to:
Caply uses OpenAI's Whisper API to transcribe audio and RevenueCat to manage subscriptions. Your use of those services through Caply is also governed by their respective terms. We are not responsible for outages, errors, or changes to those services.
Caply is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. Transcription quality depends on factors outside our control (audio quality, accent, background noise, language) and is not guaranteed. Nothing in these Terms limits any rights you have as a consumer under mandatory law.
To the maximum extent permitted by law, Caply and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the app. Our total aggregate liability shall not exceed the amount you paid for Caply in the twelve months preceding the claim. Nothing in this clause excludes liability that cannot lawfully be excluded under Polish or EU consumer law.
If the app does not work as described or you have any other complaint:
We will respond within 14 days of receipt to the email address you wrote from. If we do not respond within 14 days, your complaint is deemed accepted.
The European Commission provides a platform for online dispute resolution which is accessible at ec.europa.eu/consumers/odr. Consumers may also use this platform to resolve disputes. We are not obliged to and do not generally participate in dispute-resolution procedures before consumer-arbitration boards, but disputes will be addressed first through the complaints procedure in Section 10.
We may suspend or terminate your access to the app if you materially breach these Terms, with at least 7 days' notice except in cases of serious or repeated breach where termination may be immediate. You may stop using Caply at any time by deleting it from your devices. Provisions that by their nature should survive termination (ownership, disclaimers, liability limits, governing law) will survive.
We may update these Terms occasionally for valid reasons (changes in law, new features, changes to how the service is provided). Material changes will be announced at least 7 days before they take effect, by updating the "Last updated" date above and, where appropriate, surfacing a notice in the app. Continued use after a change takes effect constitutes acceptance.
These Terms are governed by the laws of the Republic of Poland, without regard to conflict-of-laws principles. Disputes arising from these Terms shall be resolved by the courts competent for the seat of Panda Unit sp. z o.o. in Warsaw, Poland — except where mandatory consumer-protection law in your country of residence (including EU consumer law) grants you the right to bring proceedings in your local courts.
If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions remain in full force and effect.
Questions? Email caply@pandaunit.com.